FAQ PAGE

The following items are not allowed inside the gate:

• Outside food and beverage, including water bottles

• Sporting equipment (footballs, soccer balls, volleyballs)

• Tents, umbrellas, canopies

• Coolers

• Swim rafts, noodles, and inner-tubes (any inflatable items)

• Glass containers, aerosol cans

• Firearms, ammunition, knives, and weapons of any kind

• Self-defense or restraining devices (e.g.) pepper spray, mace

• Marijuana including marijuana enriched products or any illegal substance

• Fireworks or other similarly explosive and/or flammable objects

• Horns, whistles, large megaphones or artificial noise makers

• Recreational devices such as drones, remote-control toys, skateboards, scooters, and roller-skates

• Suitcases, bags, backpacks, with or without wheels, larger than 24” long x 15” wide x 18” high

• Non-coast guard approved floatation devices

• Household pets – Licensed service pet only

• Beach towels and blankets

• Sunscreen, sunglasses, hats, swim cover-ups, and protective gear

• Coast guard approved floatation devices for non-swimmers only (no rafts, noodles, or inner-tubes)

• Swim goggles and sand toys

• We will remain open on most rainy days. In the event we must close the park entirely (for the entire day) due to severe inclement weather such as heavy rains, wind, or lightning, we will issue all ticket holders a ‘rain check’ ticket to be redeemed on any future date of choice.

• Being close to the Gulf of Mexico we experience unusually high winds. If the wind reaches and exceeds 14mph, umbrellas and some water activities will be suspended for use for safety reasons.

• Once reservable seating such as cabanas and beach loungers are sold out online, it means we are sold out for that day. Tickets for these items will be subject to availability onsite on the day of your visit. We strongly recommend reserving in advance.

• If water activities are sold out on the day of your reservation, they are indeed sold out. Additional time slots will not be available for purchase onsite. We strongly recommend reserving in advance.

• If you are unable to meet your reserved time, we will do our best to fit you in the schedule depending on availability.

• Activities will not be refunded on the day of or after your scheduled reservation.

• During checkout, you will register each guest in your group to an RFID wristband. Wristbands will be provided at the main entrance gate upon arrival/check-in.

• You can either pre-load your wristband with a credit amount or link a credit card to your wristband to be used for onsite transactions.

• ALL ONSITE PURCHASES INCLUDING FOOD, BEVERAGE, AND RETAIL WILL BE ADMINISTERED THROUGH YOUR RFID WRISTBAND OR WITH A CREDIT CARD. CASH WILL NOT BE ACCEPTED.

• Wristbands are not transferable to other guests once activated onsite.

• To make any changes to the guests in your reservation, please login to your account here and update the information associated with wristband that is changing.

Acknowledgment that my image, likeness, and sound of my voice as recorded on audio or video tape without payment or any other consideration may occur for marketing and promotion. I understand that my image may be edited, copied, exhibited, published, or distributed, and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse settings within an unrestricted geographic area.

• Tickets are non-refundable and non-transferrable.

• If tickets are sold out online, we are sold out for that particular day and we will have limited admissions available on-site, gate entrance. We strongly recommend purchasing in advance.

• Children under the age of two (2) do not need an admissions ticket.