We will remain open on most rainy days. In the event we must close the park entirely (for the entire day) due to severe inclement weather such as heavy rains, wind, or lightning, we will issue all ticket holders a ‘rain check’ ticket to be redeemed on any future date of choice.
Being close to the Gulf of Mexico we experience unusually high winds. If the wind reaches and exceeds 14mph, umbrellas and some water activities will be suspended for use for safety reasons.
Once reservable seating such as cabanas and beach loungers are sold out online, it means we are sold out for that day. Tickets for these items will be subject to availability onsite on the day of your visit. We strongly recommend reserving in advance.
If water activities are sold out on the day of your reservation, they are indeed sold out. Additional time slots will not be available for purchase onsite. We strongly recommend reserving in advance.
If you are unable to meet your reserved time, we will do our best to fit you in the schedule depending on availability.
Activities will not be refunded on the day of or after your scheduled reservation.
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Purchase of admissions and rentals (cabanas, pavilions, and water activities) are non-refundable. This includes any missed/unused ticketing by the buyer and members in their group not correlated to venue’s Inclement Weather Policy.
Common household pets are not allowed. Please leave your furry loved ones at home!
Service animals: Under Texas law and the federal Americans with Disabilities Act (ADA), people with disabilities may bring their service animals to all public accommodations. Upon entry, patrons with service animals may be asked what service the animal was trained to provide. Please note, entry does not mean access to the water. No service animal will be allowed inside the lagoon. No exceptions. While on premises, all owners are required to maintain control and clean-up after their service animals at all times.. If the service animal is disruptive or not under control, their owner will be asked to be removed from the premises. Under the ADA, a service animal is a dog that is individually trained to perform tasks or do work for the benefit of a person with a disability. The tasks or work the animal does must be directly related to the person’s disability.
Personal umbrellas and canopies are not allowed.You are allowed to bring beach chair but it it can not have an umbrella attached. For a full list of prohibited items, please see the important things to know section above.
Yes, please come dressed appropriately in clothing that is designed for water recreation and swimming. Swimwear should be family-friendly and not overly revealing, acceptable to the standards of the community. T-shirts, cover ups, and swim shoes are allowed.
Current plans for the public access portion call for multiple beaches, a floating obstacle course, a swim-up bar, a 10,000-square-foot beach club with cabana pool and the Treasure Island complex with a two-story building that can host corporate and other events. Tortuga Beach will be the largest beach on the lagoon and will be able to accommodate approximately 2,000 people per day.
There are designated swimming areas in the Lago Mar crystal clear lagoon. The swimming areas are a maximum 3 feet deep and are separated from the deeper areas of the crystal clear lagoon that are reserved for kayak and stand up paddle boards.
Q'BANA BASH - BRIAN KELLY, FRANK RAY, DYLAN SCOTT, DALTON DOVER, KYLIE MORGAN
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