Terms And Conditions
Ticket Sale And Purchase Policies
Risk Acknowledgment:
All spectators and ticket holders attend events at their own risk and assume responsibility for their safety. By purchasing a ticket, you acknowledge that the live events may involve inherent dangers. In addition, we strongly recommend that youths wear ear protection while attending some of Lago Mar Live’s events. (This should also be reflected in onsite signage.)
Ticket Sales Policy: Please note that all ticket sales are final, and our policy does not allow for refunds. Purchased tickets cannot be exchanged or refunded. While we strive to hold the event as scheduled, in case of severe weather or other safety concerns necessitating rescheduling, tickets will be honored for the new date, but refunds will not be provided. Refunds will only be considered if the event is fully cancelled.
In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy. Before purchasing your tickets, we urge you to confirm the title, time and location of the event.
Thank you for your understanding, and we look forward to seeing you at the event!
Pricing and availability
Event Organizers set the number of tickets available for an event, and their pricing. Pricing and availability may change over time, so be sure to plan ahead.
Once you’ve successfully added tickets to Tixr’s checkout, you will have a limited amount of time to complete your purchase. If the time expires, you’ll have to begin the process again, and you may see changes in price or availability for your chosen tickets.
Errors
If, due to human error or our Site’s malfunction, you purchase a ticket at a time or price not approved by the Event Organizer, we have the right to cancel the transaction and refund the full amount you paid.
Purchasing
Before purchasing a ticket, be smart—make sure to carefully read (and reread) all the details. This includes confirming that you’ve selected the correct time, date, quantity, and type of ticket. Next, read over the Event Organizer’s rules listed on the event page and make sure that you understand what the Event Organizer expects of you (e.g., appropriate wardrobe and conduct).
Tixr and our vendors may put conditions on your use of promotional and discount codes. Please check the terms of these codes individually when you receive them.
Order confirmation
If the order is correct and looks good, go for it and make your purchase. By doing so, you agree to pay in full and use only the payment methods you are authorized to use.
After you finish, you’ll be emailed an order confirmation within one (1) hour. You can also view your tickets by logging into your Tixr account at Tixr.com.
If you do not receive a confirmation for your tickets, please contact us at Tixr Support to check the status of your order. Let us know as many details as you can about the transaction, including your full name and order number.
Using your tickets
After you purchase a ticket, keep track of it. Don’t let anyone else get a copy of your tickets or have access to your email account where they can print duplicates. In most cases, the events for which we sell tickets will be using scanning equipment to verify the validity of your tickets, so if your ticket has already been scanned in, yours won’t work!
Scheduling changes & cancellations
Any decision to cancel is the Event Organizer’s and not in our control. We ask our partners to be fair and give advance warning, and we will notify you as soon as we become aware of a cancellation. However, we cannot guarantee that you will not be inconvenienced by an event cancellation.
Refunds
All purchases are final and cannot be exchanged for tickets for another event. Please be aware that a ticket is a revocable license. Admission can be refused at the Event Organizer’s discretion. A ticket cannot be redeemed for cash. Refunds will only be issued at the discretion of the Event Organizer.
If an event has been moved or rescheduled, please contact the Event Organizer directly for further information.
You can also read more about Tixr’s third-party ticketing policies at: https://www.tixr.com/termsofservice.